FULFILLMENT TIMES LIST IS UP TO DATE
All Over Print (Hoodies, Pillows, etc): 12-15 business days
Neck Gaiters (face masks): 7-10 business days
DTG (simple shirts): 7-10 business days
Embroidered: 7-10 business days
Laptop sleeves: 7-10 business days
Mugs: 7-10 business days
Please send me a message if you have a question about times! Fulfillment is NOT delivery day. Fulfillment is when your order is done being made. Shipping times are then added to this.
Shipping depends on where it is being sent. You will receive an email notification when your item has been shipped and it will provide more info on how long shipping will take, as well as a tracking number.
PLEASE NOTE: Australia orders are currently experiencing a high level of delay in delivery. Your order may take over a month to arrive after shipping out. There is nothing I can do about this, and I cannot refund orders based on this. If your order takes more than 2 months, please contact me.
MY ORDER SAYS IT SHIPPED, BUT THE TRACKING SAYS IT HASN'T GONE ANYWHERE.
Postal services are delayed because of COVID and holiday shipping season. Once the label is printed, it is handed to the post office associated. They have your package. It is literally out of my printer's and my hands at this point. The postal services will do all the can to get it out but please remember they have thousands of other packages going out as well.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS, EXCHANGES AND CANCELLATIONS
I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
WHY WAS MY ORDER CANCELLED?
I reserve the right to cancel any order that seems suspicious. If an order is flagged as potential fraud (this happens either because of real fraud or you are using a freight forwarder) I will cancel the order. This is because I cannot take the risk that it is actually fraud. If you wish to purchase from my store, please use your actual address and not a freight forwarder. I also reserve the right to cancel any order for any reason. The order will always be refunded the full amount.